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Search: Posts Made By: UG Support
Forum: New Members Q&A Forum 03-12-2015, 10:22 AM
Replies: 4
Views: 265
Posted By UG Support
Additionally I need to tell that Tabs HD app...

Additionally I need to tell that Tabs HD app provides text tabs and Tab Pro HD offers interactive tabs in Tab Pro format (similar to Guitar Pro and Power Tab). But new version of Tabs HD supports Tab...
Forum: New Members Q&A Forum 03-12-2015, 10:16 AM
Replies: 4
Views: 265
Posted By UG Support
Hi hite.spencer, Can you possible confuse Tab...

Hi hite.spencer,

Can you possible confuse Tab Pro app and Tab Pro HD app.
There are two different apps (with separate fee) available for Apple products: Tab Pro for iPhone/iPod and Tab Pro HD for...
Forum: New Members Q&A Forum 03-12-2015, 10:11 AM
Replies: 4
Views: 265
Posted By UG Support
Hi nie96, It looks like that you have purchased...

Hi nie96,
It looks like that you have purchased Tab Pro, Guitar Tools and Tab Tools in-apps for your Tabs app.

Tab Pro is an interactive Tablature format, similar to Guitar Pro or Power Tab. When...
Forum: Tab Pro Service Feedback 02-18-2015, 10:16 AM
Replies: 1
Views: 75
Posted By UG Support
If you mean our Tab Pro web service,...

If you mean our Tab Pro web service, unfortunately it doesn't have lyrics.
Forum: Bug Reports 02-17-2015, 10:57 AM
Replies: 108
Views: 12,738
Posted By UG Support
Unfortunately mp3s service has been closed. We...

Unfortunately mp3s service has been closed. We send some messages about it to you by email and private messages.
Sorry for inconvenience.
Forum: Bug Reports 02-17-2015, 10:54 AM
Replies: 2
Views: 125
Posted By UG Support
...

Fixed!
http://tabs.ultimate-guitar.com/0-9/12_rods/glad_that_its_over_tab.htm
Forum: Tab Pro Service Feedback 02-17-2015, 10:50 AM
Replies: 15
Views: 782
Posted By UG Support
I can't find any subscription linked to your...

I can't find any subscription linked to your account "kelsdiener". Please clarify, what certain subscription have you been charged for: Tab Pro web service or iPad app (via iTunes)?
Forum: Tab Pro Service Feedback 02-17-2015, 10:47 AM
Replies: 1
Views: 90
Posted By UG Support
Unfortunately, despite having similar...

Unfortunately, despite having similar functionality Tab Pro HD (or Tabs HD) app and Tab Pro web service are different. Tab Pro HD was specially designed for iPad and Tab Pro web is online service...
Forum: Tab Pro Service Feedback 02-17-2015, 10:46 AM
Replies: 9
Views: 334
Posted By UG Support
We refunded your money back.

We refunded your money back.
Forum: Tab Pro Service Feedback 02-17-2015, 10:44 AM
Replies: 1
Views: 139
Posted By UG Support
We have plans to make crossplatform subscription...

We have plans to make crossplatform subscription this year, but now every our product requires separate fee, cause it was made for certain platform/device.
Forum: Mobile Apps Feedback 02-17-2015, 10:43 AM
Replies: 48
Sticky: Mobile Apps FAQ
Views: 10,395
Posted By UG Support
We have plans to make crossplatform subscription...

We have plans to make crossplatform subscription this year, but now every our product requires separate fee, cause it was made for certain platform/device.
Forum: Mobile Apps Feedback 02-17-2015, 10:40 AM
Replies: 9
Views: 543
Posted By UG Support
Not yet.

Not yet.
Forum: Bug Reports 02-11-2015, 11:29 AM
Replies: 5
Views: 224
Posted By UG Support
Sorry, but your post is misunderstood for me. You...

Sorry, but your post is misunderstood for me. You can create a ticket and describe there your request in more details. Also please indicate certain app you use and your device properties (e.g. Tabs...
Forum: Tab Pro Service Feedback 02-11-2015, 11:23 AM
Replies: 15
Views: 782
Posted By UG Support
We refunded your money back.

We refunded your money back.
Forum: Tab Pro Service Feedback 02-11-2015, 11:21 AM
Replies: 15
Views: 782
Posted By UG Support
We refunded your money back.

We refunded your money back.
Forum: Tab Pro Service Feedback 02-11-2015, 11:19 AM
Replies: 1
Views: 90
Posted By UG Support
Unfortunately our Tab Pro doesn't have such...

Unfortunately our Tab Pro doesn't have such special option.
Forum: Mobile Apps Feedback 02-11-2015, 11:17 AM
Replies: 18
Views: 3,782
Posted By UG Support
Please create a ticket...

Please create a ticket here:
http://support.ultimate-guitar.com/

Then go to Settings of your iPad, then to iTunes & App Store > click on Apple ID > "View Apple ID" > under Subscriptions, select...
Forum: Mobile Apps Feedback 02-11-2015, 11:12 AM
Replies: 9
Views: 543
Posted By UG Support
Hi. If you want, I can generate new password for...

Hi. If you want, I can generate new password for your account "klingelnundwart" and send a message with it in your Profile. Then you can change it to FB password back using the...
Forum: Tab Pro Service Feedback 02-06-2015, 08:51 AM
Replies: 2
Views: 165
Posted By UG Support
Please clarify, what certain subscription have...

Please clarify, what certain subscription have you been charged for: Tab Pro web service or iPad app (via iTunes)?
Forum: Mobile Apps Feedback 02-06-2015, 08:48 AM
Replies: 3
Views: 144
Posted By UG Support
Maybe it will appear in future updates.

Maybe it will appear in future updates.
Forum: Mobile Apps Feedback 02-06-2015, 08:45 AM
Replies: 1
Views: 97
Posted By UG Support
Probably you mean Playlists optin within your...

Probably you mean Playlists optin within your Favorites content, is it correct? All our mobile apps have this option. Probably it will appear in one of future updates of our web products.
Forum: Bug Reports 02-04-2015, 05:11 AM
Replies: 1
Views: 144
Posted By UG Support
I think, we fixed this bug with our website.

I think, we fixed this bug with our website.
Forum: Tab Pro Service Feedback 02-04-2015, 05:07 AM
Replies: 60
Views: 17,358
Posted By UG Support
Hi Nick. So every our product requires separate...

Hi Nick.

So every our product requires separate fee, cause it was made for certain platform/device.
But you can also download Tabs for iPhone/iPod on your iPad for free. Please open App Store app...
Forum: Tab Pro Service Feedback 02-04-2015, 05:01 AM
Replies: 60
Views: 17,358
Posted By UG Support
Do you mean tabs hD...

Do you mean tabs hD app?
https://itunes.apple.com/us/app/ultimate-guitar-tabs-hd-subscription/id404167616

You can claim a refund from Apple for Tab Pro HD subscription and buy a new one for Tabs...
Forum: Tab Pro Service Feedback 02-04-2015, 04:57 AM
Replies: 15
Views: 782
Posted By UG Support
Your autorenewal subscription for our Tab Pro...

Your autorenewal subscription for our Tab Pro webservice, linked to your UG account "shufflemaster", has been canceled, no further charges would be applied. You can use a service till 7 Feb 2015.
Forum: Mobile Apps Feedback 02-04-2015, 04:55 AM
Replies: 48
Sticky: Mobile Apps FAQ
Views: 10,395
Posted By UG Support
OK, we will add your request in our todo list.

OK, we will add your request in our todo list.
Forum: Mobile Apps Feedback 02-04-2015, 04:54 AM
Replies: 1
Views: 90
Posted By UG Support
It's just an Advanced Search option. If you...

It's just an Advanced Search option. If you choose Eb tunning filter, you get tabs, which are made in this tuning. This option doesn't remake tabs, which are made in Standard or other tunings.
Forum: Mobile Apps Feedback 02-04-2015, 04:48 AM
Replies: 2
Views: 123
Posted By UG Support
OK, we will add your request to our todo list.

OK, we will add your request to our todo list.
Forum: Mobile Apps Feedback 02-04-2015, 04:47 AM
Replies: 2
Views: 178
Posted By UG Support
Yes. Every our product requires separate fee,...

Yes. Every our product requires separate fee, cause it was made for certain platform/device.
Forum: Mobile Apps Feedback 02-04-2015, 04:46 AM
Replies: 3
Views: 144
Posted By UG Support
Hi. You can get Metronome right now. You should...

Hi. You can get Metronome right now. You should just install on your iPad another our app, Tabs HD (it's for free, just use the same Apple ID, that was used for Tab Pro HD purchase). Then restore...
Showing results 1 to 30 of 459

 
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