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Showing results 1 to 30 of 124
Search took 0.29 seconds. Search: Posts Made By: UG Support |
Forum: Bug Reports
05-15-2013, 07:11 AM
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Replies: 1
Views: 46
Posted By
UG Support
Fixed...
Fixed http://www.ultimate-guitar.com/lessons/for_beginners/learning_the_fretboard_part_i.html |
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Forum: Mobile Apps Feedback
05-15-2013, 07:10 AM
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Replies: 2
Views: 46
Posted By
UG Support
Contact us by opening support ticket...
Contact us by opening support ticket http://www.ultimate-guitar.com/about/contact.htm providing your device properties (iOS it runs) and more detailed problem description (when did the problem occur... |
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Forum: Mobile Apps Feedback
05-10-2013, 08:26 AM
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Replies: 1
Views: 90
Posted By
UG Support
@shotbusta: please refer to the following Thread...
@shotbusta: please refer to the following Thread http://www.ultimate-guitar.com/forum/showthread.php?t=1580216&highlight=tab+pro+mobile |
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Forum: Mobile Apps Feedback
05-01-2013, 05:46 AM
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Replies: 1
Views: 114
Posted By
UG Support
@wvision70: The issue with lifetime subscription...
@wvision70: The issue with lifetime subscription has been fixed now. Try to restore your subscription once again and let us know if the problem persists. |
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Forum: Bug Reports
05-01-2013, 05:45 AM
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Replies: 12
Views: 707
Posted By
UG Support
The issue with lifetime subscription has been...
The issue with lifetime subscription has been fixed now. Try to restore your subscription once again and let us know if the problem persists. |
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Forum: Tab Pro Service Feedback
04-11-2013, 10:39 AM
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Replies: 18
Views: 771
Posted By
UG Support
Dear UG Users,
Tab Pro tabs rating issue was...
Dear UG Users, Tab Pro tabs rating issue was caused by technical problems on our end and we are currently working at putting it back to normal, actually it is partially fixed already and should be... |
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Forum: Mobile Apps Feedback
04-09-2013, 08:00 AM
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Replies: 1
Views: 118
Posted By
UG Support
The solution is given in the following Thread...
The solution is given in the following Thread http://www.ultimate-guitar.com/forum/showthread.php?t=1588037&highlight=error+contacting |
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Forum: Mobile Apps Feedback
04-08-2013, 03:33 AM
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Replies: 1
Views: 104
Posted By
UG Support
@frank42: Sign in with your Ultimate-Guitar.com...
@frank42: Sign in with your Ultimate-Guitar.com account via the app and synchronize favorites with your online account. Then on your device go to "Settings" > "Applications" > "Manage Applications" >... |
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Forum: Mobile Apps Feedback
04-05-2013, 05:24 AM
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Replies: 2
Views: 216
Posted By
UG Support
Try removing the app from multitasking bar and...
Try removing the app from multitasking bar and try again. |
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Forum: Jam Guru Feedback
04-04-2013, 06:55 AM
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Replies: 1
Views: 280
Posted By
UG Support
@ash121: check out the following Thread...
@ash121: check out the following Thread http://www.ultimate-guitar.com/forum/showthread.php?t=1558838 with your question being addressed already |
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Forum: Tab Pro Service Feedback
04-04-2013, 06:45 AM
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Replies: 1
Views: 257
Posted By
UG Support
We must apologize, that was an error message sent...
We must apologize, that was an error message sent by the company processing payments for our service. Since you've canceled your Free Trial you've also canceled Tab Pro service. No funds are taken... |
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Forum: Mobile Apps Feedback
04-02-2013, 02:59 AM
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Replies: 1
Views: 101
Posted By
UG Support
You may consider purchasing Ultimate Guitar Tabs...
You may consider purchasing Ultimate Guitar Tabs http://app.ultimate-guitar.com/apps/android/ugt/ and Guitar Tools in-app that contains Guitar Tuner, Metronome and Chords Library... |
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Forum: Mobile Apps Feedback
03-15-2013, 10:23 AM
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Replies: 5
Views: 203
Posted By
UG Support
Thank you for constructive feedback, we will pass...
Thank you for constructive feedback, we will pass it over to R&D department to have it considered while improving our apps |
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Forum: Mobile Apps Feedback
03-07-2013, 09:40 AM
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Replies: 1
Views: 108
Posted By
UG Support
Please send the receipt for in-app purchase you...
Please send the receipt for in-app purchase you are unable to restore by opening support ticket at this location http://www.ultimate-guitar.com/about/contact.htm |
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Forum: Tab Pro Service Feedback
03-06-2013, 08:52 AM
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Replies: 6
Views: 825
Posted By
UG Support
There are various apps that we develop. Thus, it...
There are various apps that we develop. Thus, it is strongly recommendable for our loyal customers to carefully read the description before purchasing the app http://app.ultimate-guitar.com/apps/ and... |
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Forum: Tab Pro Service Feedback
02-28-2013, 10:59 AM
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Replies: 3
Views: 487
Posted By
UG Support
Subscription to Tab Pro online service does not...
Subscription to Tab Pro online service does not allow you to access the tabs on iPad as Tab Pro and HD apps for iPad are different and require different subscriptions. |
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Forum: Mobile Apps Feedback
02-19-2013, 03:59 AM
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Replies: 4
Views: 355
Posted By
UG Support
@ThisIsBS: Please make sure you are not trying to...
@ThisIsBS: Please make sure you are not trying to sync Tab Pro tabs with your online account, as this option is not available as of now and you can only sync text tabs and chords from UGT app. If you... |
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Forum: Tab Pro Service Feedback
02-19-2013, 03:45 AM
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Replies: 6
Views: 228
Posted By
UG Support
Try to update Flash Player and your browser to...
Try to update Flash Player and your browser to the latest version. Then log out, clear your browser's cache and cookies and log in again - the service should work properly after that. We also... |
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Forum: Mobile Apps Feedback
02-19-2013, 03:40 AM
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Replies: 2
Views: 189
Posted By
UG Support
We would advise you to reinstall the app on your...
We would advise you to reinstall the app on your device. In order to avoid losing all your favorites during the reinstallation, you should synchronize them with your ultimate-guitar.com account... |
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Forum: Mobile Apps Feedback
02-14-2013, 08:59 AM
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Replies: 3
Views: 351
Posted By
UG Support
Please connect via wi-fi and try to follow the...
Please connect via wi-fi and try to follow the instructions given below. First of all 1. Clear data and clear cache of the Google Play store app. 2. Do the same but for Ultimate Guitar Tabs... |
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Forum: Mobile Apps Feedback
02-05-2013, 10:11 AM
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Replies: 2
Views: 250
Posted By
UG Support
Despite having almost identical functionality,...
Despite having almost identical functionality, our apps for iPhone and Android are, nevertheless are different apps, developed separately for two completely different mobile platforms. Therefore, it... |
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Forum: Tab Pro Service Feedback
02-05-2013, 10:08 AM
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Replies: 2
Views: 183
Posted By
UG Support
IE 8 should not cause the problem. Please try...
IE 8 should not cause the problem. Please try updating your Flash Player to the latest version, then log out, clear your browser's cache and cookies and log in again - the service should work... |
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Forum: Mobile Apps Feedback
02-04-2013, 10:14 AM
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Replies: 2
Views: 222
Posted By
UG Support
@ Bigozor: Please try removing all other apps...
@ Bigozor: Please try removing all other apps from multitasking bar on your device and check whether "Fatal error was occurred" notice remains. If the problem persists, please contact us... |
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Forum: Site Suggestions
02-04-2013, 04:38 AM
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Replies: 2
Views: 207
Posted By
UG Support
Peter, thank you for reporting the issue, which...
Peter, thank you for reporting the issue, which has been fixed now. Please enjoy using our service same as before! |
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Forum: Bug Reports
02-01-2013, 08:25 AM
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Replies: 12
Views: 707
Posted By
UG Support
It seems like your UGT HD subscription has...
It seems like your UGT HD subscription has already expired: Username: SPC Guitar E-mail: XXXXXXX Old subscription: 2011-12-29 18:18:42 ==> 2012-12-29 18:18:40 If you have the receipt from iTunes... |
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Forum: Tab Pro Service Feedback
01-31-2013, 05:04 AM
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Replies: 4
Views: 152
Posted By
UG Support
Due to temporary problem, certain Tab Pro tabs...
Due to temporary problem, certain Tab Pro tabs you used to access before are currently not available. We will post the updates shortly. Thank you for your understanding. |
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Forum: Tab Pro Service Feedback
01-29-2013, 07:53 AM
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Replies: 3
Views: 189
Posted By
UG Support
We've checked the link you've provided and could...
We've checked the link you've provided and could load the tab, change instruments, etc. Please contact us http://www.ultimate-guitar.com/about/contact.htm if the problem remained even after given... |
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Forum: Mobile Apps Feedback
01-29-2013, 07:45 AM
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Replies: 2
Views: 216
Posted By
UG Support
The issue has been discussed at this thread...
The issue has been discussed at this thread already http://www.ultimate-guitar.com/forum/showthread.php?t=1543249 |
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Forum: Bug Reports
01-28-2013, 10:03 AM
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Replies: 12
Views: 707
Posted By
UG Support
@charleicoffey, @clennertz Thank you for...
@charleicoffey, @clennertz Thank you for reporting the issue which has been fixed now and your UGT HD subscriptions are fully available. |
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Forum: Tab Pro Service Feedback
01-21-2013, 04:19 AM
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Replies: 1
Views: 182
Posted By
UG Support
If the problem appeared on Tab Pro in-app...
If the problem appeared on Tab Pro in-app Android, please try updating the app to 1.8.5 and contact us http://www.ultimate-guitar.com/about/contact.htm in case the issue persists |
| Showing results 1 to 30 of 124 |
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