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Forum: Tab Pro Service Feedback 12-19-2014, 10:50 AM
Replies: 38
Views: 12,258
Posted By UG Support
Old Tabs HD app provides text tabs and Tab Pro HD...

Old Tabs HD app provides text tabs and Tab Pro HD offers interactive tabs in Tab Pro format (similar to Guitar Pro and Power Tab).
New Tabs HD app also gives an access to our Tab Pro base for...
Forum: Mobile Apps Feedback 12-10-2014, 05:57 AM
Replies: 3
Views: 221
Posted By UG Support
That means, we blocked certain tab at song's...

That means, we blocked certain tab at song's rightholder reqierment. Ultimate Guitar is legal resource.
Forum: Bug Reports 12-09-2014, 10:01 AM
Replies: 1
Views: 49
Posted By UG Support
Could you please send us screenshot of that issue?

Could you please send us screenshot of that issue?
Forum: Tab Pro Service Feedback 12-09-2014, 09:52 AM
Replies: 54
Views: 15,118
Posted By UG Support
Tab Pro webservice...

Tab Pro webservice http://plus.ultimate-guitar.com/tab-pro/ and Tab Pro HD for iPad are two different products with separate fee.

To find your Lifetime subscription please go to Apple ID account...
Forum: Mobile Apps Feedback 12-09-2014, 09:20 AM
Replies: 1
Views: 52
Posted By UG Support
You can buy 1 week subs, then you should go to...

You can buy 1 week subs, then you should go to Settings of your iPad, then to iTunes & App Store > click on Apple ID > "View Apple ID" > under Subscriptions, select "Manage" > Tab Pro HD > turn off...
Forum: Mobile Apps Feedback 12-09-2014, 08:49 AM
Replies: 15
Views: 1,728
Posted By UG Support
This option is already added to our todo list.

This option is already added to our todo list.
Forum: Mobile Apps Feedback 12-09-2014, 08:46 AM
Replies: 3
Views: 97
Posted By UG Support
Please create a ticket and we will help you to...

Please create a ticket and we will help you to restore your subscription:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Bug Reports 12-05-2014, 08:15 AM
Replies: 7
Views: 1,347
Posted By UG Support
Some functionality (including Transpose) is...

Some functionality (including Transpose) is blocked, when you use our website on mobile devices via any browser app.
Forum: Tab Pro Service Feedback 12-05-2014, 08:11 AM
Replies: 38
Views: 12,258
Posted By UG Support
New update of Tabs HD supports Tab Pro files now....

New update of Tabs HD supports Tab Pro files now. If you have already had any subscription within this app, you can buy Pro subs for discount price.
Forum: Mobile Apps Feedback 12-05-2014, 08:03 AM
Replies: 3
Views: 97
Posted By UG Support
Before our last update of Tabs HD this app...

Before our last update of Tabs HD this app supports only text tabs. For Pro tabs usage we offered another app, Tab Pro HD.
New updated Tabs HD app also supports Tab Pro files. If you have already...
Forum: Bug Reports 12-04-2014, 09:18 AM
Replies: 1
Views: 51
Posted By UG Support
It's not a DB problem. Ultimate-guitar.com is...

It's not a DB problem. Ultimate-guitar.com is legal resource and we have to delete any tab at the request of the song publisher.
Forum: Tab Pro Service Feedback 12-02-2014, 11:17 AM
Replies: 2
Views: 115
Posted By UG Support
50% is not a discount price, it's an approximate...

50% is not a discount price, it's an approximate future advantage, if you change your subscription plan from autorenew to Lifetime. Certain price is $29.99 US.
Forum: Mobile Apps Feedback 12-02-2014, 11:12 AM
Replies: 1
Views: 56
Posted By UG Support
Yes, every our product requires separate fee,...

Yes, every our product requires separate fee, cause it was made for certain platform/device.
Forum: Tab Pro Service Feedback 11-28-2014, 07:51 AM
Replies: 3
Views: 100
Posted By UG Support
OK, that is an ad of our Tab Pro webservice. ...

OK, that is an ad of our Tab Pro webservice. Actually you should hear guitar chord only once at the first time you downloaded a tab, the rest downloads don't have to play any sounds.
Anyway I sent...
Forum: Mobile Apps Feedback 11-27-2014, 10:07 AM
Replies: 6
Views: 456
Posted By UG Support
Please restart your iPad, update your app to the...

Please restart your iPad, update your app to the newest version and then restore your subscription: open the app > Home > tap "Subscribe now" button > tap the "Restore" button and enter the same...
Forum: Bug Reports 11-24-2014, 09:22 AM
Replies: 7
Views: 533
Posted By UG Support
I can't see any subscribe info linked to your UG...

I can't see any subscribe info linked to your UG account. Please create a ticket and we will find and cancel your subscription:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Bug Reports 11-24-2014, 09:16 AM
Replies: 2
Views: 117
Posted By UG Support
I signed in under your account and I can't see...

I signed in under your account and I can't see any problem. Try to reload the page, sign Out and sign In again.
Forum: Tab Pro Service Feedback 11-24-2014, 09:09 AM
Replies: 3
Views: 100
Posted By UG Support
Sorry, request is not clean for me. Please...

Sorry, request is not clean for me. Please describe it in more details. Also point certain app and platform you use.
Forum: Tab Pro Service Feedback 11-21-2014, 08:51 AM
Replies: 3
Views: 97
Posted By UG Support
Unfortunately, despite having similar...

Unfortunately, despite having similar functionality Tab Pro app and Tab Pro web service are different. Tab Pro app was specially designed for iPhone and Tab Pro web is online service available on the...
Forum: Tab Pro Service Feedback 11-21-2014, 08:49 AM
Replies: 6
Views: 427
Posted By UG Support
If you want to cancel your auto renew...

If you want to cancel your auto renew subscription on our Tab Pro web service please follow these steps:
1. sing in here with your login details:
http://plus.ultimate-guitar.com/tab-pro/
2. go to...
Forum: Bug Reports 11-19-2014, 10:18 AM
Replies: 2
Views: 92
Posted By UG Support
It is a special option for Ukulele Chords.

It is a special option for Ukulele Chords.
Forum: Tab Pro Service Feedback 11-19-2014, 10:10 AM
Replies: 54
Views: 15,118
Posted By UG Support
Print option is available now for Tab Pro...

Print option is available now for Tab Pro webservice. But it's only for Lifetime subscribers yet.
Forum: Bug Reports 11-14-2014, 05:34 AM
Replies: 15
Views: 357
Posted By UG Support
We will release fixed version of Tabs HD (for...

We will release fixed version of Tabs HD (for iPad) ASAP.
Forum: Mobile Apps Feedback 11-14-2014, 05:31 AM
Replies: 8
Views: 535
Posted By UG Support
It's anyway technically impossible to sync Tab...

It's anyway technically impossible to sync Tab Pro files yet.
Forum: Tab Pro Service Feedback 11-10-2014, 09:41 AM
Replies: 6
Views: 427
Posted By UG Support
Sorry, weekend ;) I can't find any subscription...

Sorry, weekend ;)
I can't find any subscription linked to your UG account "voicox". Probably you have another one. Please create a ticket, if you still didn't get a help from our...
Forum: Mobile Apps Feedback 11-10-2014, 09:34 AM
Replies: 1
Views: 110
Posted By UG Support
Welcome to our Support, we will help you to...

Welcome to our Support, we will help you to restore your purchase:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Mobile Apps Feedback 11-10-2014, 09:32 AM
Replies: 4
Views: 193
Posted By UG Support
This option has been added already in our todo...

This option has been added already in our todo list. Probably it will appear in one of our future updates.
Forum: Mobile Apps Feedback 11-10-2014, 09:29 AM
Replies: 1
Views: 160
Posted By UG Support
Hi Sven, 50% is not a discount price, it's an...

Hi Sven,

50% is not a discount price, it's an approximate future advantage, if you change your subscription plan from autorenew to Lifetime. Certain price is $29.99 US.
Forum: Mobile Apps Feedback 11-10-2014, 09:27 AM
Replies: 2
Views: 279
Posted By UG Support
If you mean Tabs HD, this app doesn't have Share...

If you mean Tabs HD, this app doesn't have Share or Edit options yet. Maybe they will appear in one of our future releases.
Forum: Tab Pro Service Feedback 11-07-2014, 08:23 AM
Replies: 1
Views: 111
Posted By UG Support
Yes, every our product requires separate fee,...

Yes, every our product requires separate fee, cause it was made for certain platform/device. And it's realy techically impossible to sync Tab Pro files. Probably these options will appear in future...
Showing results 1 to 30 of 382

 
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