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Search: Posts Made By: UG Support
Forum: Mobile Apps Feedback 04-11-2014, 03:59 AM
Replies: 5
Views: 436
Posted By UG Support
Your login details have been sent to your email

Your login details have been sent to your email
Forum: Bug Reports 04-11-2014, 03:11 AM
Replies: 2
Views: 65
Posted By UG Support
Please try to update or reinstall your app.

Please try to update or reinstall your app.
Forum: Mobile Apps Feedback 04-11-2014, 03:02 AM
Replies: 12
Sticky: Mobile Apps FAQ
Views: 2,455
Posted By UG Support
You should go to Settings of your iPad, then to...

You should go to Settings of your iPad, then to Store > click on Apple ID > "View Apple ID" > under Subscriptions, select "Manage", there you'll be taken to the section where you'll be able to see...
Forum: Mobile Apps Feedback 04-11-2014, 02:56 AM
Replies: 4
Views: 267
Posted By UG Support
Both our apps, Tabs for iPhone and Tabs HD for...

Both our apps, Tabs for iPhone and Tabs HD for iPad, already have Ukulele chords support. Please update your app.
Forum: Mobile Apps Feedback 03-31-2014, 11:25 AM
Replies: 2
Views: 116
Posted By UG Support
There are two different apps available for Apple...

There are two different apps available for Apple products: Ultimate Guitar Tabs for iPhone/iPod and Ultimate Guitar Tabs HD for iPad. You are only charged a one-time fee for Ultimate Guitar Tabs for...
Forum: Mobile Apps Feedback 03-31-2014, 09:22 AM
Replies: 8
Views: 884
Posted By UG Support
Tabs iPhone only: open the app -> tap...

Tabs iPhone only: open the app -> tap Favorites -> tap Lists -> tap Add and create playlist.
Forum: Mobile Apps Feedback 03-31-2014, 09:16 AM
Replies: 12
Sticky: Mobile Apps FAQ
Views: 2,455
Posted By UG Support
You can restore iPhone app on your iPad for free...

You can restore iPhone app on your iPad for free using the same Apple ID that was used for purchasing the app.
Forum: Bug Reports 03-28-2014, 07:27 AM
Replies: 1
Views: 89
Posted By UG Support
We've dealt with it. Next time you'll have some...

We've dealt with it. Next time you'll have some issue, please create a ticket at our Support system:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Bug Reports 03-25-2014, 10:01 AM
Replies: 3
Views: 85
Posted By UG Support
We found 24 favs on your account. Please try to...

We found 24 favs on your account.

Please try to log out, clear your cache and reload the page. Then log in and try again.
Forum: Mobile Apps Feedback 03-17-2014, 03:29 AM
Replies: 1
Views: 140
Posted By UG Support
Make sure you can install our app on your nook...

Make sure you can install our app on your nook device. If it does, please create a ticket at our Support system:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Mobile Apps Feedback 03-17-2014, 03:20 AM
Replies: 1
Views: 95
Posted By UG Support
Try to sync again. The problem should be fixed by...

Try to sync again. The problem should be fixed by now.
In case you'll face the problem again, please create a ticket at our Support system:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Bug Reports 03-14-2014, 05:12 AM
Replies: 2
Views: 185
Posted By UG Support
Those tabs are blocked for downloading bu...

Those tabs are blocked for downloading bu publishers because of Licensing policy. Please try another tabs.
Forum: Mobile Apps Feedback 03-13-2014, 06:00 AM
Replies: 4
Views: 267
Posted By UG Support
In a few days we'll have new release for iPad...

In a few days we'll have new release for iPad which will include ukulele chords.
Forum: Mobile Apps Feedback 03-11-2014, 03:15 AM
Replies: 2
Views: 120
Posted By UG Support
Unfortunately, there is no such option as of now....

Unfortunately, there is no such option as of now. But we are planning to include it in our future updates. Thank you for your feedback.
Forum: Mobile Apps Feedback 03-11-2014, 03:13 AM
Replies: 3
Views: 980
Posted By UG Support
Apparently you created another active account and...

Apparently you created another active account and it's taking your money. The subscription on your "indialfalcone" account was canceled.
If you remember your other user name, then cancel that...
Forum: Tab Pro Service Feedback 03-07-2014, 05:43 AM
Replies: 1
Views: 75
Posted By UG Support
Please create a ticket at our Support...

Please create a ticket at our Support system:
http://www.ultimate-guitar.com/about/contact.htm

Please attach screenshots of the problem to the ticket.
Forum: Mobile Apps Feedback 03-07-2014, 05:40 AM
Replies: 1
Views: 135
Posted By UG Support
Thank you for your suggestions. We've sent them...

Thank you for your suggestions. We've sent them to our R&D department.
Please follow our App's news https://play.google.com/store/apps/...mateguitar.tabs
Forum: Mobile Apps Feedback 03-07-2014, 05:32 AM
Replies: 1
Views: 226
Posted By UG Support
There are two different apps available for Apple...

There are two different apps available for Apple products: Ultimate Guitar Tabs for iPhone/iPod and Ultimate Guitar Tabs HD for iPad. You are only charged a one-time fee for Ultimate Guitar Tabs for...
Forum: Mobile Apps Feedback 03-05-2014, 06:48 AM
Replies: 3
Views: 141
Posted By UG Support
For iOS devices you can use the...

For iOS devices you can use the instruction:
1.Connect your device to iTunes and synchronize
2.Open Music section at iTunes
3.Choose the track and right click on it
4.Choose “Get Info” in the...
Forum: Tab Pro Service Feedback 03-04-2014, 07:51 AM
Replies: 1
Views: 102
Posted By UG Support
We will send your suggestion to our R&D...

We will send your suggestion to our R&D department. Only one correction: ALL notes, using in this certain measure, are shown in "light yellow" (not only future notes).
Forum: Mobile Apps Feedback 03-04-2014, 07:49 AM
Replies: 3
Views: 141
Posted By UG Support
The Now Playing option searches tabs for song...

The Now Playing option searches tabs for song which is currently playing by device's Media Player. To activate this option you should launch some track in Media Player and open the app on the home...
Forum: Tab Pro Service Feedback 03-03-2014, 04:00 AM
Replies: 2
Views: 92
Posted By UG Support
Which Browser do you use? Please send us your...

Which Browser do you use? Please send us your device properties.
Forum: Mobile Apps Feedback 03-03-2014, 03:43 AM
Replies: 2
Views: 173
Posted By UG Support
Unfortunately, iPad tabs do not have the printing...

Unfortunately, iPad tabs do not have the printing option as of now. If you are willing to print the Pro tab you can use the screenshot option, or find the same text tab on our website...
Forum: Mobile Apps Feedback 02-28-2014, 03:13 AM
Replies: 18
Views: 1,152
Posted By UG Support
Yes, it works on iOS6. It works on 5.1.1 and...

Yes, it works on iOS6. It works on 5.1.1 and later versions of iOS
Forum: Bug Reports 02-27-2014, 11:15 AM
Replies: 2
Views: 693
Posted By UG Support
Tabs HD app provides text tabs and Tab Pro HD...

Tabs HD app provides text tabs and Tab Pro HD offers interactive tabs in Tab Pro format (similar to Guitar Pro and Power Tab). As you can see these are two different applications, therefore they...
Forum: Bug Reports 02-27-2014, 11:12 AM
Replies: 1
Views: 135
Posted By UG Support
Please create a ticket at our Support...

Please create a ticket at our Support system:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Bug Reports 02-27-2014, 11:09 AM
Replies: 1
Views: 101
Posted By UG Support
Please create a ticket at our Support...

Please create a ticket at our Support system:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Bug Reports 02-27-2014, 11:09 AM
Replies: 5
Views: 231
Posted By UG Support
Please create a ticket at our Support...

Please create a ticket at our Support system:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Tab Pro Service Feedback 02-27-2014, 10:32 AM
Replies: 1
Views: 134
Posted By UG Support
Please create a ticket at our Support...

Please create a ticket at our Support system:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Tab Pro Service Feedback 02-27-2014, 10:30 AM
Replies: 42
Views: 11,009
Posted By UG Support
We are currently working on it. The results will...

We are currently working on it. The results will appear soon.
Showing results 1 to 30 of 233

 
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