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Search: Posts Made By: UG Support
Forum: Bug Reports Today, 09:22 AM
Replies: 7
Views: 463
Posted By UG Support
I can't see any subscribe info linked to your UG...

I can't see any subscribe info linked to your UG account. Please create a ticket and we will find and cancel your subscription:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Bug Reports Today, 09:16 AM
Replies: 2
Views: 35
Posted By UG Support
I signed in under your account and I can't see...

I signed in under your account and I can't see any problem. Try to reload the page, sign Out and sign In again.
Forum: Tab Pro Service Feedback Today, 09:09 AM
Replies: 1
Views: 23
Posted By UG Support
Sorry, request is not clean for me. Please...

Sorry, request is not clean for me. Please describe it in more details. Also point certain app and platform you use.
Forum: Tab Pro Service Feedback 11-21-2014, 08:51 AM
Replies: 3
Views: 46
Posted By UG Support
Unfortunately, despite having similar...

Unfortunately, despite having similar functionality Tab Pro app and Tab Pro web service are different. Tab Pro app was specially designed for iPhone and Tab Pro web is online service available on the...
Forum: Tab Pro Service Feedback 11-21-2014, 08:49 AM
Replies: 6
Views: 230
Posted By UG Support
If you want to cancel your auto renew...

If you want to cancel your auto renew subscription on our Tab Pro web service please follow these steps:
1. sing in here with your login details:
http://plus.ultimate-guitar.com/tab-pro/
2. go to...
Forum: Bug Reports 11-19-2014, 10:18 AM
Replies: 2
Views: 65
Posted By UG Support
It is a special option for Ukulele Chords.

It is a special option for Ukulele Chords.
Forum: Tab Pro Service Feedback 11-19-2014, 10:10 AM
Replies: 50
Views: 14,683
Posted By UG Support
Print option is available now for Tab Pro...

Print option is available now for Tab Pro webservice. But it's only for Lifetime subscribers yet.
Forum: Bug Reports 11-14-2014, 05:34 AM
Replies: 13
Views: 280
Posted By UG Support
We will release fixed version of Tabs HD (for...

We will release fixed version of Tabs HD (for iPad) ASAP.
Forum: Mobile Apps Feedback 11-14-2014, 05:31 AM
Replies: 6
Views: 366
Posted By UG Support
It's anyway technically impossible to sync Tab...

It's anyway technically impossible to sync Tab Pro files yet.
Forum: Tab Pro Service Feedback 11-10-2014, 09:41 AM
Replies: 6
Views: 230
Posted By UG Support
Sorry, weekend ;) I can't find any subscription...

Sorry, weekend ;)
I can't find any subscription linked to your UG account "voicox". Probably you have another one. Please create a ticket, if you still didn't get a help from our...
Forum: Mobile Apps Feedback 11-10-2014, 09:34 AM
Replies: 1
Views: 52
Posted By UG Support
Welcome to our Support, we will help you to...

Welcome to our Support, we will help you to restore your purchase:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Mobile Apps Feedback 11-10-2014, 09:32 AM
Replies: 4
Views: 169
Posted By UG Support
This option has been added already in our todo...

This option has been added already in our todo list. Probably it will appear in one of our future updates.
Forum: Mobile Apps Feedback 11-10-2014, 09:29 AM
Replies: 1
Views: 68
Posted By UG Support
Hi Sven, 50% is not a discount price, it's an...

Hi Sven,

50% is not a discount price, it's an approximate future advantage, if you change your subscription plan from autorenew to Lifetime. Certain price is $29.99 US.
Forum: Mobile Apps Feedback 11-10-2014, 09:27 AM
Replies: 2
Views: 255
Posted By UG Support
If you mean Tabs HD, this app doesn't have Share...

If you mean Tabs HD, this app doesn't have Share or Edit options yet. Maybe they will appear in one of our future releases.
Forum: Tab Pro Service Feedback 11-07-2014, 08:23 AM
Replies: 1
Views: 63
Posted By UG Support
Yes, every our product requires separate fee,...

Yes, every our product requires separate fee, cause it was made for certain platform/device. And it's realy techically impossible to sync Tab Pro files. Probably these options will appear in future...
Forum: Bug Reports 11-06-2014, 08:53 AM
Replies: 13
Views: 280
Posted By UG Support
New 2.3.5 version of Tabs for iPhone with all...

New 2.3.5 version of Tabs for iPhone with all "iOS 8 bugs" is available now.
Forum: Tab Pro Service Feedback 11-06-2014, 08:48 AM
Replies: 1
Views: 66
Posted By UG Support
OK, we will add your advice to our todo list.

OK, we will add your advice to our todo list.
Forum: Tab Pro Service Feedback 11-06-2014, 08:44 AM
Replies: 3
Views: 144
Posted By UG Support
I can't see any subscription linked to your...

I can't see any subscription linked to your account Irishhoag1. Please create a ticket in our Support section and we will solve your issue.
http://www.ultimate-guitar.com/about/contact.htm
Forum: Mobile Apps Feedback 11-06-2014, 08:36 AM
Replies: 1
Views: 115
Posted By UG Support
This option has been added already in our todo...

This option has been added already in our todo list. Probably it will appear in one of our future updates.
Forum: Mobile Apps Feedback 11-06-2014, 08:29 AM
Replies: 1
Views: 69
Posted By UG Support
OK, we will add it to our todo list. Probably it...

OK, we will add it to our todo list.
Probably it will appear in one of our future updates.
Forum: Mobile Apps Feedback 11-06-2014, 08:28 AM
Replies: 10
Views: 849
Posted By UG Support
Not yet. You can install iPhone version of Tabs...

Not yet. You can install iPhone version of Tabs on your iPad and use AirPrint option within that app. Also you can print any text tabs directly on our website ultimate-guitar.com via Safary app (or...
Forum: Mobile Apps Feedback 11-06-2014, 08:24 AM
Replies: 1
Views: 156
Posted By UG Support
You should be signed in, when you try to download...

You should be signed in, when you try to download Pro files.
Forum: Mobile Apps Feedback 11-06-2014, 08:22 AM
Replies: 1
Views: 207
Posted By UG Support
Unfortunately, despite having similar...

Unfortunately, despite having similar functionality Tab Pro app and Tab Pro web service are different. Tab Pro HD was specially designed for iPhone and Tab Pro web is online service available on the...
Forum: Tab Pro Service Feedback 10-29-2014, 05:29 AM
Replies: 1
Views: 86
Posted By UG Support
You need to sync your favorites content on your...

You need to sync your favorites content on your Android with UG account "mkjjsmith". In order to synchronize tabs in the Favorites section of the app with your Ultimate Guitar account and backed up...
Forum: Mobile Apps Feedback 10-29-2014, 05:25 AM
Replies: 31
Sticky: Mobile Apps FAQ
Views: 6,514
Posted By UG Support
Hi! Probably you mean Lifetime subscription for...

Hi! Probably you mean Lifetime subscription for Tabs HD (iPad app). This app provides an access to text tabs only. You can use all DB of text tabs for free on our website (you don't even need to...
Forum: Mobile Apps Feedback 10-28-2014, 06:31 AM
Replies: 1
Views: 85
Posted By UG Support
It's a new bug with iOS 8. Fixed version is...

It's a new bug with iOS 8. Fixed version is already in iTunes for approving. I think, release will be in few days.
Forum: Bug Reports 10-27-2014, 09:11 AM
Replies: 13
Views: 280
Posted By UG Support
New version of Tabs for iPhone already is in...

New version of Tabs for iPhone already is in iTunes, "Waiting for review" status. Probably, release will be on this week.
Forum: Bug Reports 10-27-2014, 09:08 AM
Replies: 7
Views: 463
Posted By UG Support
If you want to cancel your auto renew...

If you want to cancel your auto renew subscription on our Tab Pro web service please follow this steps:
1. sing in here with your login details:
http://plus.ultimate-guitar.com/tab-pro/
2. go to...
Forum: Bug Reports 10-23-2014, 09:10 AM
Replies: 103
Views: 12,100
Posted By UG Support
To restore: open Tabs HD > Tools > Restore...

To restore: open Tabs HD > Tools > Restore > enter the same Apple ID, that was used for purchase.
If you still can't restore, please create a ticket, our Support team obligatory help...
Forum: Mobile Apps Feedback 10-23-2014, 08:03 AM
Replies: 6
Views: 366
Posted By UG Support
Probably you mean Tabs HD and Tab Pro HD. Tabs...

Probably you mean Tabs HD and Tab Pro HD. Tabs HD app provides text tabs and Tab Pro HD offers interactive tabs in Tab Pro format (similar to Guitar Pro and Power Tab). As you can see these are two...
Showing results 1 to 30 of 367

 
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