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Search: Posts Made By: UG Support
Forum: Mobile Apps Feedback 08-28-2014, 06:47 AM
Replies: 4
Views: 191
Posted By UG Support
Unfortunately, it is technically impossible to...

Unfortunately, it is technically impossible to use Guitar Tools standalone or Guitar Tools in-app from Tabs iPhone within Tabs HD. Guitar Tools in-app within Tabs HD is different product with...
Forum: Mobile Apps Feedback 08-28-2014, 06:46 AM
Replies: 4
Views: 191
Posted By UG Support
Please create a ticket, we help...

Please create a ticket, we help you:
http://support.ultimate-guitar.com/
Forum: Mobile Apps Feedback 08-28-2014, 06:43 AM
Replies: 1
Views: 29
Posted By UG Support
OK, will be added to our product backlog.

OK, will be added to our product backlog.
Forum: Mobile Apps Feedback 08-28-2014, 06:41 AM
Replies: 2
Views: 349
Posted By UG Support
1) Restart device 2) Reinstall the app 3) Change...

1) Restart device
2) Reinstall the app
3) Change Internet connection
Forum: Mobile Apps Feedback 08-28-2014, 05:33 AM
Replies: 1
Views: 29
Posted By UG Support
Just sign in as fragydig529 in the Tabs app and...

Just sign in as fragydig529 in the Tabs app and in UG.com (Safary app) on your iPhone and banners wouldn't be showed.
Forum: Mobile Apps Feedback 08-28-2014, 05:29 AM
Replies: 7
Views: 126
Posted By UG Support
Yes, every our product requires separate fee,...

Yes, every our product requires separate fee, cause it was made for certain platform or kind of device.
Forum: Tab Pro Service Feedback 08-06-2014, 10:04 AM
Replies: 4
Views: 83
Posted By UG Support
Hi! Yes, every our product requires separate fee,...

Hi! Yes, every our product requires separate fee, cause it was made for certain platform.
Forum: Tab Pro Service Feedback 08-05-2014, 09:34 AM
Replies: 3
Views: 269
Posted By UG Support
Hey guys! Thanks for the feedback. We'll check...

Hey guys! Thanks for the feedback.
We'll check the file and resolve the issue soon.
Forum: Mobile Apps Feedback 08-04-2014, 10:07 AM
Replies: 5
Views: 210
Posted By UG Support
Well, in my understanding your personal settings...

Well, in my understanding your personal settings of "text size - autoscroll" for every Favorites tab were changed after last update, is it right? It happened, cause we fully rewrote tab page code to...
Forum: Bug Reports 07-28-2014, 08:29 AM
Replies: 1
Views: 127
Posted By UG Support
I can't repeat. Does problem still exist? Try...

I can't repeat. Does problem still exist? Try another browser, restart your PC.
Forum: Tab Pro Service Feedback 07-28-2014, 08:16 AM
Replies: 1
Views: 101
Posted By UG Support
Please open Instruments section and use S (solo)...

Please open Instruments section and use S (solo) and M (mute) buttons to manage the sounds.
Forum: Mobile Apps Feedback 07-28-2014, 07:58 AM
Replies: 1
Views: 126
Posted By UG Support
These tabs have been removed at the request of...

These tabs have been removed at the request of the publisher.
Wherever possible, Ultimate Guitar will try to work with the publisher to restore the tabs to the site.
Forum: Mobile Apps Feedback 07-28-2014, 07:52 AM
Replies: 5
Views: 210
Posted By UG Support
OK, could you please clarify, what you mean...

OK, could you please clarify, what you mean "the new text size with auto scroll is causing problems"?
Forum: Mobile Apps Feedback 07-28-2014, 07:46 AM
Replies: 5
Views: 251
Posted By UG Support
Please point certain app (name and platform) you...

Please point certain app (name and platform) you use.
Forum: Tab Pro Service Feedback 07-23-2014, 09:53 AM
Replies: 1
Views: 195
Posted By UG Support
You can get Lifetime even on your current...

You can get Lifetime even on your current account.
you should cancel actual sub and resubscribe here:
http://tp.ultimate-guitar.com/tab-pro/
Forum: Mobile Apps Feedback 07-23-2014, 09:49 AM
Replies: 5
Views: 210
Posted By UG Support
Point please, what certain app do you mean?

Point please, what certain app do you mean?
Forum: Mobile Apps Feedback 07-21-2014, 08:33 AM
Replies: 3
Views: 278
Posted By UG Support
Hi guys, thanks for your requests. All of them...

Hi guys, thanks for your requests. All of them will be added to our product backlog for future performance.

Best)
Forum: Mobile Apps Feedback 07-17-2014, 10:58 AM
Replies: 10
Views: 789
Posted By UG Support
Please create a ticket at our Support...

Please create a ticket at our Support system:
http://www.ultimate-guitar.com/about/contact.htm
Forum: Mobile Apps Feedback 07-07-2014, 09:35 AM
Replies: 13
Views: 300
Posted By UG Support
OK, I will add your request in our todolist.

OK, I will add your request in our todolist.
Forum: Mobile Apps Feedback 07-07-2014, 09:33 AM
Replies: 1
Views: 166
Posted By UG Support
Hi! Unfortunately, it is technically impossible...

Hi! Unfortunately, it is technically impossible to use standalone app within Ultimate Guitar Tabs. When you purchase it separately, there is no way to integrate it, as it was developed as a...
Forum: Mobile Apps Feedback 07-02-2014, 04:47 AM
Replies: 7
Views: 516
Posted By UG Support
Every our product requires separate fee, cause it...

Every our product requires separate fee, cause it was made for certain platform.
Forum: Mobile Apps Feedback 07-02-2014, 04:45 AM
Replies: 5
Views: 251
Posted By UG Support
Just use your UG account: In order to synchronize...

Just use your UG account:
In order to synchronize tabs in the Favorites section of the app with your Ultimate Guitar account, you need to go through the following steps:
- Go to the "Home" screen of...
Forum: Mobile Apps Feedback 07-02-2014, 04:41 AM
Replies: 13
Views: 300
Posted By UG Support
You can rename your playlist or delete it....

You can rename your playlist or delete it. Activation: long tap on certain playlist.
Also you can add certain tab to another playlist directly from this playlist, remove this tab from this playlist...
Forum: Bug Reports 06-26-2014, 03:58 AM
Replies: 1
Views: 147
Posted By UG Support
Yes, the bug exists, thanks for your feedback. We...

Yes, the bug exists, thanks for your feedback. We will fix it.
Forum: Bug Reports 06-26-2014, 03:21 AM
Replies: 1
Views: 145
Posted By UG Support
Hi! Could you please clarify on screenshot or...

Hi! Could you please clarify on screenshot or somehow else, what certain Tab Pro link you click?
Forum: Mobile Apps Feedback 06-26-2014, 03:05 AM
Replies: 5
Views: 251
Posted By UG Support
Hi! This option is already in our todo list. I...

Hi! This option is already in our todo list. I hope, it will appear in one of our future releases.
Forum: Site Suggestions 06-23-2014, 04:31 AM
Replies: 7
Views: 487
Posted By UG Support
Hi, Your subscription refunded too.

Hi,
Your subscription refunded too.
Forum: Site Suggestions 06-19-2014, 09:49 AM
Replies: 7
Views: 487
Posted By UG Support
Your Lifetime plan has been canceled and refunded.

Your Lifetime plan has been canceled and refunded.
Forum: Mobile Apps Feedback 06-19-2014, 04:14 AM
Replies: 13
Views: 300
Posted By UG Support
OK, just make long click on your "switch...

OK, just make long click on your "switch between windows" or "menu" button and you will receive setting options.
Forum: Mobile Apps Feedback 06-18-2014, 05:24 AM
Replies: 13
Views: 300
Posted By UG Support
Just open Favorites page > Menu (it's a...

Just open Favorites page > Menu (it's a device's button) > Show playlists button.
Showing results 1 to 30 of 294

 
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