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Old 11-26-2011, 10:27 AM   #1
reckhart54
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Join Date: Oct 2011
How to upgrade or cancel

Hi,

I signed up for a one month subscription that auto renews. I'd like to switch that to annual to save money, but can't figure out how to stop the monthly auto renewal. I read where I'm supposed to go to account settings, but when I do there's nothing that I see to do that. I got my original subscription on an iPad, if that matters. I can't find anything on this website either that tells me how to cancel or upgrade.

Please help,

Rodger
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Old 11-28-2011, 10:45 AM   #2
npbard
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Join Date: Nov 2011
You should have saved the email like I did ... There is a link... I wouldn't have been able to find it either ... Yikes!
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Old 12-08-2011, 08:08 AM   #3
UG Support
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Join Date: Oct 2011
Quote:
Originally Posted by reckhart54
Hi,

I signed up for a one month subscription that auto renews. I'd like to switch that to annual to save money, but can't figure out how to stop the monthly auto renewal. I read where I'm supposed to go to account settings, but when I do there's nothing that I see to do that. I got my original subscription on an iPad, if that matters. I can't find anything on this website either that tells me how to cancel or upgrade.

Please help,

Rodger



You should go to Settings of your device, then to “Store” > “Account” > “Manage subscriptions” (as it is stated in "Subscription information" on iTunes page of Ultimate Guitar Tabs HD), here you'll be taken to the section where you'll be able to turn off the automatic renewal of your subscription. In this section you can find subscription settings for all subscription-based apps.
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Old 12-20-2011, 10:21 PM   #4
srohen
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Join Date: Dec 2011
UG Support,

your solution doesn't work. When I go to the Store section there is no option for Account. I find it extremely discouraging this is do difficult to do. The Auto Renew is a horrible feature and shitty way to inconvenience your customers. please provide a more accurate description on how to turn off the Auto Renew.
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Old 02-10-2012, 01:54 PM   #5
studepas
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Join Date: Feb 2012
I had the same problem as shoren. But the solution from UG Support works on my IPad!
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Old 02-11-2012, 02:49 AM   #6
coono
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Join Date: Jun 2011
your solution doesn't work. When I go to the Store section there is no option for Account. I find it extremely discouraging this is do difficult to do.


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Old 02-11-2012, 03:19 AM   #7
coono
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Old 03-11-2012, 12:11 AM   #8
buddhistmarty
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You should go to Settings of your device, then to “Store” > “Account” > “Manage subscriptions” (as it is stated in "Subscription information" on iTunes page of Ultimate Guitar Tabs HD), here you'll be taken to the section where you'll be able to turn off the automatic renewal of your subscription. In this section you can find subscription settings for all subscription-based apps.


It doesn't work at all. Can u pls give me another way to stop iPad UG subscription. Thanks
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Old 03-12-2012, 07:01 AM   #9
buddhistmarty
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Can anyone help me out, how to end this auto renew subscription ipad version UG HD?
I am stop using it at all.
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Old 03-12-2012, 04:08 PM   #10
buddhistmarty
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Hasta la vista baby. Hehe
http://support.apple.com/kb/HT4098
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Old 04-29-2012, 06:18 AM   #11
cwilloch
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Join Date: Nov 2011
Incredible. Thanks for the link. And thumbs down to UG for not haaving better info.
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Old 10-27-2012, 06:50 AM   #12
iclucho
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agree with cwilloch
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Old 04-22-2013, 06:50 AM   #13
boydjames
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(1) - Log in to - http://www.ultimate-guitar.com

(2) - select profile


(3) Select UG Plus (on left hand side)

Now you will see active subscriptions and you can turn auto renew off or change payment method

Hope this helps

Rgds,
James

Last edited by boydjames : 04-22-2013 at 06:52 AM.
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Old 04-26-2013, 03:35 AM   #14
dulei
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I find it extremely discouraging this is do difficult to do.
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Old 05-22-2013, 04:20 AM   #15
Anthony232
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I find it extremely discouraging this is do difficult to do.
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Old 05-22-2013, 04:21 AM   #16
Anthony232
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You should go to Settings of your device, then to “Store” > “Account” > “Manage subscriptions” (as it is stated in "Subscription information" on iTunes page of Ultimate Guitar Tabs HD), here you'll be taken to the section where you'll be able to turn off the automatic renewal of your subscription. In this section you can find subscription settings for all subscription-based apps.
Cheap RS Gold
Runescape Money
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Old 06-29-2013, 05:32 PM   #17
adriansmusic
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Join Date: Mar 2012
(1) - Log in to - http://www.ultimate-guitar.com

(2) - select profile


(3) Select UG Plus (on left hand side)

Now you will see active subscriptions and you can turn auto renew off or change payment method

Boydjames- Thanks for posting this. This made it possible to unsubscribe from the auto-renew. Auto-renew is such a scam. If companies had more faith in the value of their product they would have to resort to mandatory auto-renew in order to keep customers coming back.
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Old 08-21-2013, 05:16 PM   #18
jaamien
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Join Date: May 2013
James -thanks for that it worked for me..I was under the impression when I signed up
Originally that it was for 1 month membership only....it was only when I checked my credit card bill that I find that I was being billed
On a monthly basis ...disappointing
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Old 08-21-2013, 08:46 PM   #19
Hydra150
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Quote:
Originally Posted by adriansmusic
Auto-renew is such a scam. If companies had more faith in the value of their product they would have to resort to mandatory auto-renew in order to keep customers coming back.

I figure it just makes it more convenient for the customer
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Old 08-23-2013, 06:44 PM   #20
Fallenoath
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Yeah, they would want you to think that.....
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