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Old 11-27-2014, 08:07 AM   #1
lars38
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Join Date: Sep 2014
I dont want to pay anymore for tab pro.

Hello
I am logged in by facebook and want to unsuscribe from new renewes to UG but it dont work with my facebook password. Can you help me please?
//Lars
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Old 11-27-2014, 02:57 PM   #2
Dreadnought
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Join Date: Sep 2002
Location: Miles to go before I sleep
This information should help you:

If you want to cancel your auto renew subscription on our Tab Pro web service please follow these steps:
1. sing in here with your login details:
http://plus.ultimate-guitar.com/tab-pro/
2. go to "subscription" section here and click Cancel button:
http://plus.ultimate-guitar.com/account/

If you forgot your password you can restore here:
http://www.ultimate-guitar.com/foru...n.php?do=lostpw

If you want to cancel your auto renew subscription for our iPad app, you should go to Settings of your iPad, then to iTunes & App Store > click on Apple ID > "View Apple ID" > under Subscriptions, select "Manage", there you'll be taken to the section where you'll be able to turn off the autorenew of your subscription.

If you still can't cancel, welcome our Support:
http://www.ultimate-guitar.com/about/contact.htm
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Old 12-11-2014, 07:55 AM   #3
macmahn
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Join Date: Nov 2013
I also want to end subscription. Do all the things they suggest. Does not work. They seem to want to make it as difficult as possible to end subscriptions. Or impossible. This seems deliberate and sharp practice on their part. Their "support" is useless. Best bet seems to inform your bank and cancel there. Tell bank no longer make this payment to UG/Tab Pro. This seems to be a con on the part og UG owners. They are taking the piss.
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Old 12-11-2014, 08:22 AM   #4
macmahn
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Join Date: Nov 2013
One thing that may work (I have just tried) is to go to Contact Us. Fill in your username and email. Chose problem - Tab Pro subscription the in next box - tab pro ug problems - which opens a green bar asking for more details - credit card last four numbers, emai, username. This may work. I will report back. It may simply be that this site is not well designed and is a bit of a pig to use. Don't give up. Persevere. Its your money.
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Old 12-11-2014, 08:59 PM   #5
jimdodgeskis
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Join Date: Sep 2014
Please unsubscribe me, because I do not play fro TAB musical notation.
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