So I’ve run into a problem when installing (or overseeing the installation) of my newly arrived SD2.0 software on my new Laptop with Windows 8.

Before installation even began, we had an E drive error right from the get go that didn’t allow us to use the apparent video instructions. So we had to do everything it seemed manually, using tons of trial & error.

After almost 3 hours of troubleshooting, we finally were able to get to the point where we have the HUD up and running, but now it’s undetermined how to load the Sound files/clips, or if we do already have them loaded, find them anywhere under the SD/Toontrack/EZDrummer/etc. folders.

I’ve looked up on the forums for Toontracks, but I don’t see anything that’s quite like my problem. It’d also be helpful if they had a hotline for maintenance issues, but I don’t see one on their website.

Has ANYONE experienced an issue similar to this? Whether you have or have not, does anyone know how to help me troubleshoot this?

EDIT: I'm using a PC btw...
Last edited by bdof at Jan 23, 2013,
That's what we did last night I believe. But when I click Superior Drummer 2.0/SL-Avatar/Sounds.....there's nothing in there

EDIT: I'm at home from work with my laptop right now if anyone can PLEASE help me with this
Last edited by bdof at Jan 23, 2013,
Erghh... This is something I've come across twice updating my home-studio PC (and reinstalling SD2 in the process).

It's that kind of thing you spend a frustrating amount of time to get right and once you figure it out, it turned to be platantly obvious. It really makes you feel like a dumbass each time you have forgotten it and have to go through it again.

It was something to do with the whole "Add path to library" thingie. I think one has to determine the set as "N.Y. Avatar" first from the library drop-menu. Then adding the SD directory to it.

Hope this helps.