An online customer review seems to underscore this point. In this case, the customer probably needed a VPS or dedicated package, but had something that appeared to be more cost-effective. Problems developed and some important URL links were broken. Customer service repaired the damage but the customer was forced to consider an upgrade. This created unnecessary downtime and ended up costing more than if the correct package was purchased in the first place.
Last edited by hostgator10j at Sep 17, 2013,