#1
I set up an account on play.com and ordered some stuff, like last week. When I check on the orders page, it says 'Order placed' which apparently means they haven't received payment so they can't ship my order.

I re-entered my card details and checked my balance, and I definitely have enough money.

Anyone know why it's not working?
#2
Is it your card or your parents credit card? If it's not yours and you are entering your name on the order using a card with your parent's name on it, it wont go through
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#4
Quote by imdeth
Would you please give me your bank account details and sort code. I will wire you the monies.



Did you get that from his avatar
#5
It's Christmas, they're probably just a little slow at the moment.

That said, my Mom ordered some stuff on Saturday and it came yesterday...
#9
Play.com gives you half an hour to change your mind and cancel your order, and it says 'Order Taken'. After that, it will say 'Order Placed' which means they are processing the order. Once it is processed, it will say 'Packing', until it is dispatched.

That help?
Quote by duncang
maybe it's because i secrely agree that tracedin inymballsackistheb best album ever


he's got the fire and the fury,
at his command
well you don't have to worry,
if you hold onto jesus' hand
#10
I had this same problem, never figured it out.
I ordered a bunch of stuff off Play and 2 weeks later it was still the same thing

I figured that something was wrong with my card details or something but I dunno
I just don't buy off there anymore; problem solved.
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#11
Quote by Johnny Trash
I had this same problem, never figured it out.
I ordered a bunch of stuff off Play and 2 weeks later it was still the same thing

I figured that something was wrong with my card details or something but I dunno
I just don't buy off there anymore; problem solved.

It was probably just out of stock.

I buy from Play.com all the time, and I've only ever had 1 problem with it.
Quote by duncang
maybe it's because i secrely agree that tracedin inymballsackistheb best album ever


he's got the fire and the fury,
at his command
well you don't have to worry,
if you hold onto jesus' hand
#12
the first time I used them, they sent me 3 of the same CD. When I orderd 1!

Had to send 2 back though, cause i could of been fined

Just ordered 2 CD's on monday, both been posted today and yesterday. Hope it works this time.
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#13
Quote by CTFOD
It was probably just out of stock.


I wondered this the 1st time.

But when it happened on 3 separate occasions I figured that wasn't the problem.
Gibson Les Paul Custom Black Beauty
Tokai LC53 Les Paul Custom
Tokai ALS48 Love Rock Les Paul Standard
Marshall DSL-50 Head
Marshall 1936 2x12 Cabinet
#14
Quote by Johnny Trash
I wondered this the 1st time.

But when it happened on 3 separate occasions I figured that wasn't the problem.

On the page for whatever you wanted to buy, it should say ' In stock | Usually dispatched within 24 hours' just say nothing if they don't stock it any more and 'Temporarily out of Stock' if they're waiting for more stock.
Quote by duncang
maybe it's because i secrely agree that tracedin inymballsackistheb best album ever


he's got the fire and the fury,
at his command
well you don't have to worry,
if you hold onto jesus' hand