#1
We've all heard the internet horror stories of people being scammed making a purchase. I decided I couldn't live another day without a LaPatrie Hybrid classical guitar. A check of the popular sites showed the guitar selling in the mid $700.00 range so when I found a used but mint one at musiciansbuy.com for less than $600.00 (no case or factory warranty) I jumped at the chance only to learn that particular ax had been sold. The good people at musiciansbuy then offered to sell me a brand new one, complete with case, factory warranty and free shipping, for the advertised price of the used one. Three days later the LaPatrie showed up at my door--courtesy fed-Ex.

Through no fault of the dealer, I found that the action was set up a bit high, a fault I'm now correcting. But, overall, this was a great buying experience. They kept me informed every step of the way.
#2
Yes, I've found that online stores, the good ones, anyway, really try harder to give good customer service. This is in contrast to many regular shops that happen to have online sales.
I pick up my guitar and play
Just like Yesterday

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