#1
user Corbin_ has entered room

Corbin>
Called about getting service hooked up over a month ago and was told that some one had to survey the property and would call me. No one has ever contacted me.

analyst Ma. Felice has entered room

Ma. Felice>
Hello Corbin_, Thank you for contacting Comcast Live Chat Support. My name is Ma. Felice. Please give me one moment to review your information.

Ma. Felice>
How are you doing today?

Corbin_>
Good.

Ma. Felice>
I am glad you are doing well.

Ma. Felice>
I am really sorry about this, Corbin.

Ma. Felice>
I understand you want to get our services.

Corbin_>
Internet.

Ma. Felice>
Let me check on your area, Corbin.

Ma. Felice>
Is this the service address?

Ma. Felice>
*address removed*

Corbin_>
Correct.

Corbin_>
I'm in a town house and both of my neighbors have had Comcast service at one point.

Ma. Felice>
Let me go ahead and assist you with your concern.

Ma. Felice>
Yes, Comcast High Speed Internet is in your area.

Ma. Felice>
Let me give you a link to check it out.

Ma. Felice>
http://www.comcast.com/shop/buyflow2/products.cspx?SourcePage=Internet

Ma. Felice>
Would you like me to transfer you to my partner in the sales department?

Corbin_>
Sure.

Ma. Felice>
Have a great one!

Ma. Felice>
Please hold for a moment.

analyst Hernan.34537 has entered room

Ma. Felice>
Please wait, while the problem is escalated to another analyst

Corbin_>
Ok

Hernan.34537>
I am happy to have the chance to help you with your order.

Hernan.34537>
How are you doing today?

analyst Ma. Felice has left room

Corbin_>
Good

Hernan.34537>
That's great!

Hernan.34537>
How may I assist you with your order today?

Corbin_>
I need to see if I can get comcast internet at my house.

Hernan.34537>
I understand how important that is to you. I will do my best to assist you with the concern.

Hernan.34537>
May I please have your full name, complete address and phone number?

Corbin_>
I called over a month ago and they said they would have to survey the property then they would call me back. No one ever contacted me after that.

Corbin_>
Corbin Kronk

Corbin_>


Hernan.34537>
Thank you, Corbin.

Hernan.34537>
One moment please while I check that for you.

Hernan.34537>
Thank you for patiently waiting.

Hernan.34537>
Corbin, I have checked our system and you address in not yet added in our billing system. Our record show that a request has been made for it to be applied. Did you already tried to contact the nearest local office to follow it up?

Corbin_>
No. The request was made almost two months ago

Corbin_>
I'm in a townhouse and both of my neighbors in the houses connected to mine have had comcast service at one point or another

Hernan.34537>
I understand. I would suggest to contact the local office nearest you. What will do is follow up another request for you.

Hernan.34537>
Would you like me to get your nearest Comcast local office information?

Corbin_>
I want a number where I can actually contact them. The number I was last given went to comcast's main number and not a local office.

Hernan.34537>
I see. Let me check that for you.

Hernan.34537>
Thank you for patiently waiting.

Hernan.34537>
Corbin, all local offices in the area has the same number that will direct you to our main office. I would suggest to try to visit one of our local office nearest you.

Hernan.34537>
Please click the following link for information and direction of the nearest local office in the area: http://www.comcast.com/Customers/Contactus/Paymentcenter/LocatePaymentCenter.ashx?lid=8CustomersPaymentCenters&pos=Nav

Corbin_>
I work during the day. Comcast is useless. I'm going with Verizon.

Hernan.34537>
I understand how frustrating this could be. Rest assured that I will follow up the serviceability for your address. Please expect a call 4 days from now from one of our representative. I do apologize for the inconvenience this has caused you.

Hernan.34537>
Would there be anything else that I could help you with?

Corbin_>
Get cable hooked up at my house?
I play guitar like a pirate with two hooks....so...uh...just call me Meathook! Yar!
Last edited by cokronk at Aug 4, 2009,
#4
Quote by phlip999
WALL OF TEXT!

tl;dr

+1

Massive wall of text is massive
daytripper75

Bullieve


Quote by Amuro Jay
I'm gonna need specific instructions again on how to properly dance with my pants on my head.
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First you put your pants on your head.
Second you dance.
Third you wipe off all the pussy.
#6
No...very long conversation with Comcast about them not knowing if they can hook up an internet line.
I play guitar like a pirate with two hooks....so...uh...just call me Meathook! Yar!
#8
You posted the same conversation twice, buddy.


And Comcast sucks.
Knowledge speaks, but wisdom listens.

When the power of love overcomes the love of power the world will know peace.


-Jimi Hendrix-

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You know you're in the drug thread when you see pictures of squash and "tuna nigga!" when you click the page.
#9
Quote by cainmd
jesus that blows. wv? you at 'all good' this year


No. Friends went. I'm not much of a festival person. Stick to DC and Baltimore in the smaller venues like Rams head and 930.
I play guitar like a pirate with two hooks....so...uh...just call me Meathook! Yar!
#11
Quote by dudetheman
You posted the same conversation twice, buddy.


And Comcast sucks.


Sorry. Fixed. Then I called Verizon and they don't have the address in the DB and can't verify it without a land line number or a neighbor's landline number. Everyone uses cell phones. No one has a land line...
I play guitar like a pirate with two hooks....so...uh...just call me Meathook! Yar!
#12
Quote by Echoplex
Is there any good customer service?


A massage with a happy ending?
I play guitar like a pirate with two hooks....so...uh...just call me Meathook! Yar!
#13
Quote by DieGarbageMan
Corbin Kronk

Corbin_>
*address removed*


its game time.

Let's use the Trojan website to send him 100's of free samples of extra small condoms.
Quote by Capt_Clarkson
Quote by LegsOnEarth
Wait 5 hours
Be accused by the promoter of being late
Get told we have only a 10 minute set
Play pure noise for 10 minutes

Worst and most amusing gig of my life.

Anyone else had this kind of **** happen?!

Dimebag had a worse gig.
#14
Quote by username94
Let's use the Trojan website to send him 100's of free samples of extra small condoms.


I could always put them on the antennaes of all the cars in the parking lot.
I play guitar like a pirate with two hooks....so...uh...just call me Meathook! Yar!
#16
Quote by DieGarbageMan
Corbin Kronk

Corbin_>
*address removed*


its game time.

hehe and the antics begin
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