#1
Ok, anybody pondering a purchase from TTM Guitars, here's my experience of them over the last 2 years.

In 2008 I purchased 2 Devastators on Ebay as I was looking for something different and thought I would give them ago (as they looked like classic eighties rock axes), they advertise them as "made in the USA" and i thought ok i'll take the plunge and try them out, as the price was "too good to be true".. i had no problems receiving the guitars, a quick delivery to the UK, and the finish and build quality seemed ok... there initial set up was Sh*t however, but after I re levelled the frets, setting up the floyd rose properly, and a general set up, the guitars played really well, I have since changed the bridge pick up on both guitars....maybe that tells you what the pick ups are like over time... but all in all, after alot of setup and changing things they played, looked and sounded great, i didnt mind putting the work in as i got 2 really nice guitars at the end of it all.


I then purchased a custom made "Peace Devastator" and paid in full in October 2009. They were all very helpfull and comms were great up until I placed the order and paid in full, then it went horribly wrong....

I had not received anything, and after 3 months I enquired to the status of my order... i heard nothing back....I continued to email frequently and, yes they did reply once and a while, with the usual, " yes your guitar is in production, it'll be shipped in 3 weeks"...after 3 weeks had passed i chased order, to be told there was a problem with the graphics and it would take a few weeks to sort, then the guitar would be shipped asap... i heard every excuse under the sun over a 6 month period, from "oh we got your guitar, but the body's damaged, so were waiting on a replacement"... the list went on and on...

Another classic from them was after 7 months since the order was placed was...."This is gonna sound lame...but...What Guitar did you order?" etc... I had resigned to myself that I wasn't going to get a guitar from them, so i started threatning legal action for a refund...there response was pick another guitar at the same value and we'll ship it out asap... As im in the UK and overseas legal action can be tricky...i said...ok and i picked another guitar and asked them for a tracking number....no reply.. two weeks later i chased them for the number etc and the said...your guitar was shipped 2 days ago, here's the number... it turned out to be a false number...

they then contacted me a few days later and said "here's the tracking number...we made a mistake", this one was valid....

After now 10 months of severe hassle with them....I picked the guitar up this morning...took it home and opened the box...and found that the neck was completely snapped at the headstock....it looks unrepairable and tbh the overall build of the rest of it... is complete SH1T... body hasn't been routed properly, pick ups not attached properly etc...and in my opinion the hardware is a much worse quality than the first two I bought in early 2008.

Seems to me they've just sent me a pile of crap, so they can claim it was damaged in transit and i'll have to claim insurance just to get rid of me.

In hindsight I was really stupid to have ordered another one after the work i had to put into the first two...I feel totally ripped off and there's probably not alot i can do about it...

Therefore if anybody out there is thinking of buying a TTM Guitar...my advice would be DONT!!!!!!!!

http://img828.imageshack.us/img828/9958/ttm1.jpg
Last edited by GUITARAHOLIC8 at Jul 27, 2010,
#2
Thank you for the warning.

Sorry that you went through so much trouble. If the neck is bolt on you could probably find a replacement... I know it won't be the same but repairs like that are tricky.
#3
*crushed by wall of text*

EDIT: now that I read that, that is lame. I wouldn't buy from them anyways.
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"A person is a success if they get up in the morning and gets to bed at night and in between does what he wants to do."
Last edited by The3818919 at Jul 27, 2010,
#4
cool story. you bought an unknown guitar brand from a different country on ebay.
why did you think that would be a good idea.
Prs se Holcomb is the answer
#5
As I Said... I was looking for something a bit different... I took a chance and the first two after some work were really nice guitars...