#1
I got an htc hd2 on virgin contract, but it has broken 3 times. Ive had to get 3 replacement handsets, and im only 4 months into the 2 year contract.

Is is possible normally to receive an alternative handset, if the phone is constantly breaking? I should add i did updates online and spoke to htc several times but had numerous unsolved problems.
#2
Hello, you're in luck, I used to work for Virgin Mobile.

Yes, after 3 times you can swap for a different one. I suggest the HTC Desire. Post back if you have any more questions.
#4
Yes, it is specifically 3 times, after the 3rd you get a different phone OF EQUAL VALUE AT TIME OF SALE.

So you can't get whatever phone they have new now

Who did you speak to, the Trowbridge centre or the offshore one? Did you call from 789 or a landline?
#5
When I worked for T-Mobile it was 3 broken handsets within a certain amount of time which I can't remember at the moment.
#6
Quote by Mistress_Ibanez
Hello, you're in luck, I used to work for Virgin Mobile.

Yes, after 3 times you can swap for a different one. I suggest the HTC Desire. Post back if you have any more questions.

I second the Desire, I have one and it's absolutely brilliant.
You're using UG classic, congratulations.
You should be using UG classic.




E-Married to Guitar0Player

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