Anyone have good/bad experiences with this company? So far I am having a hell of a time with them.
What do they sell?
Guitar parts I assume.
Basically, there seems to be a 1 week lag between any correspondence. I bought Graph-Tech saddles for my Agile AL-2000 bridge, and they were not the correct ones (my fault.) It took over a week to ship (no to be delivered, that took a little less than 2 weeks after I ordered) after I ordered (they were listed as in stock.) I got an RMA # (3-4 days) and mailed the saddles back to exchange for the correct ones. They arrived (tracking # confirmed) on Thursday, nothing yet. I have a gig Saturday I really need to get this all done by then, not looking good.
Last edited by greenwgreg at Sep 20, 2010,