Having huge problems getting app re-activated. I've paid my £13.99 but have no access to the app after restoring my ipad.

I've opened a ticket that was then closed by Support. I re-opened but making no progress so far.

If anyone in Support is reading this then PLEASE deal with my support request! I have paid lifetime access but unable to use the app. I'm trying to get support but it is agonisingly slow.

I was delighted with the app and was just about to give 5 stars in itunes but as I am unable to use it out now..

Do Support read these forums?

Last edited by jonwestcott at Jun 20, 2013,
having the same problems right now myself,no help so far,lost 2 years of things i saved,now nothing,just payed for the lifetime membership and got nuttin