So I've been paying for the phone app for about 2 years (not with this account). Love it so much I haven't used the web app in so long I forgot my log in info (for the old account). It seems that the email I used to create the old account is on a server I deactivated about 3 months ago.

The link for any kind of contact with Admins is conspicuously absent or difficult to find.

Can I please get some support as a paid user?
Solved part of my own problem...

- scroll to the bottom of the main page
- select 'Contact'
- fill out the form

you can also just use this...