#1
Hi guys,

My xbox one keeps disconnecting during online games (cod, fifa). Now when I go to play those games on the 360 it works fine and I have very little problem in playing online. Both consoles are connect to the same network via wi-fi.

My download/upload speed is 21.32/2.17 and my latency is at 160ms. Wireless strength is 87%.

Does anyone have any idea what might be going wrong and how to correct it?

(ps: yes I regret buying the xbox one, but please try and help me fix it ).
#2
inb4 buy a PS4
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#3
buy a wii
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as i walk through the chalet of the shadow of death
everything that you've come to expect


#6
^ Don't listen to these chumps. What you really need is a new amp.
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#8
Quote by bass wizard
Well, i'd be lying if I didn't say that's the reaction I expected


eeewwwwwww


you're like that girl that posts 'omg guyz i'm so ugly :'( ' on facebook knowing full well that everyone would say ' girl don't say that u r beautifulz! <3 <3 '
It's over simplified, So what!

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#10
Surprised by the lack of "PCMasterRace".


Buy a 3DS.
#3DSMasterRace
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#11
Quote by T00DEEPBLUE
inb4 buy a PS4

Well then any good answer can't be said now
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I wish I was American.

~ A Rolling Potato Gathers No Moss ~
#14
But really, is it definitely the Xbox ie your laptop internet doesn't cut out when the Xbox does?
dirtbag ballet by the bins down the alley
as i walk through the chalet of the shadow of death
everything that you've come to expect


#15
Quote by Trowzaa
But really, is it definitely the Xbox ie your laptop internet doesn't cut out when the Xbox does?


Yeah, laptop works fine. PC works fine too. Wi-fi still connects on my phone too.
#16
It sounds like a defective wireless receiver. I doubt there's anything you can do to fix it without voiding any warranty.

You probably should call their support and possibly consider exchanging it.
Quote by Trowzaa
I wish I was American.

~ A Rolling Potato Gathers No Moss ~
#17
Quote by bass wizard
Yeah, laptop works fine. PC works fine too. Wi-fi still connects on my phone too.


Yeah, your options are ring up Microsoft and complain or take it to a repair shop and see if they can do anything with it.
dirtbag ballet by the bins down the alley
as i walk through the chalet of the shadow of death
everything that you've come to expect


#19
I used to have this problem a lot with the 360 in the early years

You should call microsoft first, and then your ISP if they can't figure it out.
Maybe check the frequency your router broadcasts its wireless signal and see if it's compatible with your xbox one?
That turned out to be my problem with the 360, only solution was to buy a new router

You could also try clearing your update cashe and re downloading everything.
It's over simplified, So what!

Quote by eGraham
I'm going to be on top of what is called a knob
Quote by theguitarist
Big ones can be fun in some ways but generally, they are a pain in the ass.
Quote by Wolfinator-x
I don't know what is going on in this thread or why I have an erection.
#22
On a related note, Microsoft really fucked up the Xbox this time around. I know that one dude with the long hair was fired, but that's not enough. I want more people fired until this console is worth owning.
#23
Quote by Wormholes
Play offline until the servers are back up.


Servers are fine mate, I get kicked then I can rejoin like instantly. It's annoying.
#24
who still plays video games?
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https://soundcloud.com/95dank



#26
Quote by darkcheef
You probably have to open your ports for your router for the Xbox One


Yeah i've just done that and it has helped tbh, but i'm still getting kicked. I've completed a few games on cod but never two in a row. I might give microsoft a call tomorrow.
#27
Sounds like people either dont want to play with you or you keep going into "non -insert country banned" servers.
#28
Quote by Wormholes
Sounds like people either dont want to play with you or you keep going into "non -insert country banned" servers.


I thought it might have something to do with my rep but my xbl rep is 'good'.