#1
I'm shocked by UG's charging. I've used UG for years and love it so I downloaded the Android version to my phone and paid for the full service. It was awesome. I then downloaded the same app to my iPad and logged in which is great but was shocked when I could access the form, view my favourites etc but when I tried to view the Tabs/Chords etc (which is why I purchased this) they said I had to pay??

Since then I contacted the helpdesk immediately and told them I was annoyed that they were trying to charge me twice only for them to RUDELY reply to my email stating:

----------------

Hi Jonathan,


Despite having almost identical functionality, Ultimate Guitar Tabs for iPa
d and Ultimate Guitar Tabs for Android are, nevertheless, two different app
s, developed separately for two completely different mobile platforms.

Therefore, it is technically impossible to transfer your purchases from one
platform to another.


Thank you for your understanding.


Best regards,

Ultimate Guitar Team

------------------

I have since requested, which is well within my rights, to have access on the iPad as I am logging into the same account as I am here.

Has anyone else had this problem?? What a rip off!!!!!!!!!!!!!!!!!!!!!!
#3
Not sure if bot or not........

Quote by jondespres

I have since requested, which is well within my rights, to have access on the iPad as I am logging into the same account as I am here.


And get over yourself....they've given you a rather reasonable explanation.

Quote by snipelfritz
Nobody pays for the app. You're a sucker.


Also this
Come back if you want to
And remember who you are
‘Cause there's nothing here for you my dear
And everything must pass
Last edited by i_lovemetallica at Dec 30, 2014,
#4
Nobody pays for the app. You're a sucker.
BOOM-SHAKALAKALAKA-BOOM-SHAKALAKUNGA
#5
*Used UG for years*

*pays for an app twice*

RIP-OFF!

...... not exactly. Also I don't see how that response is rude. You may not like it, but it certainly isn't rude.
Quote by GLP_Arclite
Pooping is well good though, to be fair.


I've got a handle on the fiction.

I'm losing my grip, 'cos I'm losing my fingers.
#7
Quote by StewieSwan
more like JewG

Nice.
Quote by jakesmellspoo
ooh look at me i'm ERIKLENSHERR and i work at fancy pants desk jobs and wear ties and ply barely legal girls with weed and booze i'm such a classy motherfucker.
#8
Quote by StewieSwan
more like JewG


:shekels:
bawitaba a bang a bang diggy diggy diggy sed the boogie sed up jump the boogie