#1
After having just paid my monthly subscription, I was just charged $29.99 for lifetime access I did not want, because I was trying to get rid of a banner ad that overfilled my screen and it turns out that gives ultimate -guitar.com the right to debit my account... a single stage click and withdrawal from my account - which took all of 10 seconds from the time I clicked (and I'm in Thailand).

I would like this money refunded, but can't find anywhere on the site for complaints - imagine that - the site must be perfect and not need one. It isn't so much that I don't want to use the website, but because I think this is a sneaky and underhanded way to treat customers.

Anyone else get shafted this same way?
#2
Seems odd OP, I hope you get a good resolution. UG isn't the kind of site to do that on purpose.
"I think, as a musician, you should practice your technique to be as good as you need to be to facilitate whatever ideas come into your head."
- Devin Townsend