#1
Hello,

this is my first post here. I'm looking for a little help on what/how to negotiate a price for a "new" guitar that has two distinct dents/blemishes?

I say "new" as the guitar is listed as new but actually was returned after a couple weeks where it sustained two obvious and what I call "significant" nicks/dents. The guitar is a Fender "custom guitar" so it's not cheap. What is kind of a ball park % to take off the price of such a guitar? How exactly do nicks in the finish affect the price as a rule? Otherwise the guitar itself is very good. No buzzing or problems with the electronics.

I'm supposed to call the store manager tomorrow and am looking for some help/advice as to what a reasonable % would be to ask for a discount on the price? I realize there can be lots of variables but what is generally acceptable or reasonable to ask %-wise off for such a guitar? 50%? 40? 30? I want to get what I can but I don't want to come across as totally unreasonable or out of the ball park as it were?

Any help would be appreciated!
#2
If they are just small flaws, nothing noticeable except under scrutiny, I would say 10-15%. Big, noticeable bits, 20-25%. This IS presuming the guitar not only "sounds" right but plays right as well. With blemishes like that it likely underwent some physical trauma and the action/playabillity may suffer some.
#3
Significant dings and dents... 25% off
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#4
if it was sold and returned, i wouldn't consider it new. that would be 'b-stock' or 'repackaged' 'restock' or something.

if we knew more about the guitar that would help.

if we don't know the model, and what it sells for and more details, what the damage is its hard to help.

i guess if you are set on 'that' guitar, i would pay as much as it is worth to you as it sits. if it was 'the one' i am not sure a couple of dings would deter me. guitars get played. having said that, if there is another one down the block, i would go for that. if you are just looking at it because its cheaper than a new one, that changes things up too.

i would start at 20% off.

where are you located? that effects things too.
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#5
20% off without seeing the dings. It is a return, not "new" and damaged. If they won't sell it at 20% off, look for another guitar.
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#6
It could be different in the US, but the store where I go tends to give 7-10% on any occasion as it is, even for pristine stuff. That in mind, if something I wanted had damage done to it, they'd either have marked it down themselves or I'd expect at least 20% off the original price.

Happened once, with a guitar that I eventually didn't buy. Serial number wasn't stamped in well (couldn't even make out what it was) and it had some other small issues (finish wasn't great and it had a dent or 2). They did 25% off the price IIRC.
#9
I'd pretty much agree with what most of the regulars are saying- 20-25% or I wouldn't be interested at all. And depending on exactly how serious the dings are I still may not be even with that saving- i may well prefer to pay full price to get one in perfect condition, you aren't saving anything if you're never happy with it.

I remember a shop here had a guitar which a staff member had knocked off its stand, and it sustained a pretty obvious ding right on the front of the guitar. It was a pretty expensive guitar too, with a fancy maple top- the kind of guitar where a ding on the front would make it a lot less attractive to a prospective buyer (whereas it likely wouldn't have the same effect on a relic or similar), and they were offering 10% off and acting like I was getting a killer deal. Needless to say, I passed- as I K0nijn I said, unless the price in the shop was already a really good deal (and it wasn't) I'd expect to get roughly 10% off a non-damaged model in perfect, genuinely-new condition.
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