I read a lot about the trial and trying to cancel. I decided it was worth the risk.

I am a beginner and look for easy strumming songs and the Ultimate Tabs are above me at this point. Maybe as I practice I may return but for now I should keep practicing the basics.

I submitted a request to cancel and received a refund in less than 24 hours.

I do not know if UG has gotten better and the complaints were all old, but they were a stand up group in my opinion.

I will certainly continue to use the free service with some great chord music for strumming.