#1
My friend's Zen Vision:M isn't docking to my computer, which is where he gets his music. The player will charge when he plugs it into the computer, but it won't dock, and we can't put music on it. We've looked in My Computer to see if it was being detected. It isn't. At all.

It does dock to his Xbox 360, so it isn't the USB cable. This means it's probably the computer, which is strange, because my mp3 player connects just fine.

Solutions?
#5
dif you have windows XP do you have service pack 2 installed?
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#6
We are on XP, service pack is installed. I'm not sure about the software, but it worked fine last week. Yes, it is fully charged.