i sent my takamine into musicstop around the 20th of june maybe earlier. They said they sent it to this place on the 4th. I called a few days ago and they said they are still checking if its under warentee? I kept getting buzz and I adjusted the trussrod. That helped a bit but still wasn't good enough. They said if they raised the bridge i'd be better but the action would be higher. It was a cheep way for them to get out of lowering the frets. Ending my rant it is the 22nd of July now and they are still looking to see if its underwarntee(got guitar for xmas) it doesnt take 18days to check warentee. Has anyone else had stories like this? Sorry if wrong forum.
Complain, make a fuss, bug the manager, demand the service is cut price/free because of what you've had to wait through.
service is free i'm hoping and i maybe getting a new takamine, i would just like to have it for up my bunglow