The zune is brand new, never been used. It is still in the box with the clear sticker on the screen. The zune is pink 30gb and stores up to 7,500 songs, 25,000 pictures or 100 hours of video. Comes with headphones, box, installation cd, charger, and I'll throw in a free leather case that I bought for $20. A brand new 30gb zune goes for $240 so this is a helleva deal. Thanks!