A maths teacher from South Warwickshire, England recently ended up paying over the odds for an album by Neil Diamond
was hit with a £2,600 bill for a "Neil Diamond Best of
" collection, which she downloaded while on holiday in South Africa. While the album retailed for £8.99, Bryan was unaware that buying the album online would incur roaming charges from her mobile phone provider, Orange
:"It was a lunchtime get-together with my boyfriend's family at a house where we were staying near the Kruger National Park. I'd had a bit of wine ... but not too much. People were playing music through their iPads or on phones through an iPod dock. Someone had put on the Traveling Wilburys but I just fancied hearing some Neil Diamond. I don't know why. He's more my boyfriend's musical taste and I'm more of a James Blunt fan."It wasn't a particular song that I wanted to hear. I'm really not that big a Neil Diamond fan. And I'd already got his Essential Neil Diamond CD at home, in my car."
While Orange have agreed to lower the cost of the phone bill to £400, Bryan is still unhappy about the charge: "I think Orange are preying on people who make a mistake while abroad. Why such a massive difference in cost? In England you would just pay the album price. I also feel it is morally wrong to be expected to pay this sort of money for a Neil Diamond album."