Privacy Policy Statement

For More Information, see our full Privacy Policy

Privacy Statement

We are big on respecting your privacy, so we want to lay down this Privacy Statement to explain (1) what info we get from you when you use our website or apps, (2) how we may use your information, (3) your choices concerning how we may use your information and (4) the security measures we take to protect your information.

Automatically Collected Non-Personal Info

When you visit Ultimate Guitar, certain non-personally identifying information is recorded automatically by the standard operation of our servers in order to make things work and to create a cool online experience for you.

Personal Information You Provide To Ultimate Guitar

For example, you may provide info to us if you: (1) complete an online registration form, (2) contact our customer support team, (3) fill out an order form to request information; (4) register to participate in message boards and chat rooms (if any) and other community features; or (5) purchase any products or services from us.

How Can Your Personal Information Be Used?

When you purchase products or services from Ultimate Guitar, we will use your personal info to fulfill your order and for customer service. We will not share your credit card information with a third party. We do not rent, sell or share credit card information with promotional partners or other third parties.

Ultimate Guitar keeps track of the pages you visit, what features and content you use and how frequently. This information may be used by Ultimate Guitar to improve your user experience; to generate and provide statistics regarding your use of the Ultimate Guitar; to deliver customized content and advertising within the Ultimate Guitar, and to develop new products and services.

When you give personal info to Ultimate Guitar in connection with a contest, we may share that info with the contest sponsor in order to deliver a prize that you won.

When you give personal info to Ultimate Guitar, we may ask you to allow us to share that data (together with non-personally identifying information you may provide) with our promotional partners and third-party advertisers. You can always choose not to allow us to share your personal info with any other companies outside Ultimate Guitar.

We may hire third party companies to provide services like analytics to improve Ultimate Guitar’s features. These third parties may have access to your personal information to the extent required to perform these tasks on our behalf and but are not allowed to disclose or use it for any other purpose.

We may have links to third party-operated sites. Ultimate Guitar is not responsible for the privacy and security practices of sites not in our immediate control.

How Can You Correct or Review Your Personal Information?

You can access, review, update and correct personal info by clicking on the My Profile tab at the top of this page. If you prefer, you can also contact us by sending an email to

Safeguarding Your Personal Information

Ultimate Guitar cares about the security of your Personal Information. We follow generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use such personal info. However, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.

This is Not a Service for Kids

We are a general audience Service that does not knowingly collect data or accept registrations from children under 13 years of age.

International Operations and Transfers Out of Switzerland and the EEA

We may store information about users and visitors on servers located in the United States, and we may also store this information on servers and equipment in other countries. Personal Information collected within Switzerland and the European Economic Area (“EEA”) may be transferred to, and stored at, a destination outside of Switzerland and the EEA.


We use “cookies” for things like saving your passwords and preferences for you, keeping track of your transactions, and to help identify you whenever you return. You can reset your browser to refuse all cookies or to alert you when a cookie is being sent. However, this may affect your user experience.

How to Contact Us

If you have any questions or complaints about your privacy, you can contact our customer service department at

Changes in This Privacy Policy

We reserve the right to modify, alter or otherwise update our privacy rules at any time.

For More Information, see our full Privacy Policy

This Privacy Statement was last updated on September 8, 2016.